Our Team

 

Each and every member of the National Medtest Inc. family is devoted to you and your company. We accept nothing less than complete customer satisfaction allowing you to concentrate on your business and giving you the advantage in today’s competitive market place.


IN-HOUSE MEDICAL REVIEW OFFICER

Dr. James Fletcher III

Dr. Fletcher has been National Medtest Inc.'s in-house Medical Review Officer (MRO) since 2016.  He received his accreditation through the American Association of Medical Review Officers (AAMRO).


PRESIDENT

KEVIN ORR

Kevin analyzes all office operation, pricing, and expenditures.  All department heads report to Kevin.


VICE-PRESIDENT

BILL PHILLIPS

Bill analyzes all office operation, pricing, and expenditures.


BUSINESS DEVELOPMENT

STACEY ORR

Stacey develops, implements and monitors the National Medtest strategic growth plan insuring quality personnel and facilities are available for customer service.


OPERATIONS/COMPLIANCE OFFICER

NICKI LOVEN

Nicki is available to answer any questions regarding your program enrollment. She also helps companies stay in compliance with DOT regulations regarding drug and alcohol testing. Nicki remains ready for all DOT and DFW audits.


MARKETING EXECUTIVE/CUSTOMER RELATIONS

ROBIN DOLLAR

Robin directs marketing of our services, assisting in the development of new accounts and strengthening customer relations.If you need answers, she can get them for you.


MEDICAL REVIEW OFFICER ASSISTANT

SONNY BONDS

Sonny protects the rights of each donor while providing required documentation to facilitate review by the MRO. He is also responsible for routing our on-site collectors.


BILLING COORDINATOR

BARBARA ARHINE

Barbara is responsible for account payables and receivables. Her job includes auditing incoming invoices, preparing outgoing invoices, and discussing billing questions with clients and collection sites.


DATA ENTRY CLERKS

JAMES DARNELL

James is responsible for the entering of negative results into our database, as well as making sure all results are reported in a timely and accurate manner.  

Sandy Borden

Sandy is responsible for the entering of negative results into our database, as well as making sure all results are reported in a timely and accurate manner.  Sandy also helps companies apply for state worker's compensation discounts.


ON-SITE SPECIMEN COLLECTORS

Louriandia Rufkahr

If you are one of our local clients who takes advantage of our on-site collection services, Louriandia is the one who you will see most often in Mountain Home.

Eddie Mitchell

If you are one of our local clients who takes advantage of our on-site collection services, Eddie is the one who you will see most often.

ANNA FORBUS

Anna does on-site collections near Mountain Home and in-house collections by appointments only. She is certified to provide urine, alcohol, hair, and DNA collection services.

HAROLD KIRK

If you are a long-distance client of ours, Harold will be at your service for on-site collections.


RECEPTIONIST

Donna Fagan

Donna is the friendly voice you hear first when you call our office. She also does most of our in-house specimen collections.